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At Waihana our Customer Support is not off-shored to a distant call-center. Our Hawaii-based staff field all inquiries locally Monday through Friday, 8am - 5pm HST.

Customer Support

At Waihana, we're dedicated to providing exceptional customer service. We understand that you may have questions, concerns, or issues regarding our products or services, and we're here to help.

Our Customer Support page is designed to provide you with the resources you need to resolve your concerns. Whether you're looking for answers , have a general inquiry, need help with product selection, or seeking assistance with an order you've placed, we're here to assist you every step of the way.

You can reach out to us through our contact form, providing us with the necessary details of your query, and we'll do our best to respond as quickly as possible. Our team is trained to handle a wide range of issues, and we're committed to ensuring your satisfaction.

If you're experiencing issues with a product, our team can guide you through troubleshooting steps, warranty claims, or returns and exchanges, as per our policies. Your satisfaction is our priority, and we're committed to making your shopping experience with us a positive one.

Remember, we're here to help, and we appreciate your trust in Waihana.